Consultants & advisors
The Support Queen
NIA LOCK BUILDS WHAT SHE RECOMMENDS: SEO, ADS, WEB AND SUPPORT SYSTEMS
- community votes
- 1
- DR by Ahrefs +1 (up) since last check
- 66
- DA by Moz no change since last check
- 1
Ahrefs Domain Rating counted 6 Nov 2026, last shift 6 Nov 2026.
What it does
THE SUPPORT QUEEN is the consultancy of Nia Lock, a business consultant and developer. She covers SEO, Google Ads, custom website design and development, support ticket systems, AI integrations, knowledge bases and crisis management. Two ways to buy. Take the advice and run with it yourself. Or hand it over and get the work done for you. Your call. Nia is a developer, so recommendations get built. She goes for structural fixes, not tone-only advice. She also does custom apps, platforms and automation. She works remotely from Madrid with online and physical businesses worldwide.
The Support Queen: the homepage
Covering search optimisation, Google Ads, bespoke website design and build, ticketing and support setups, AI integrations, knowledge bases and crisis management, The Support Queen is the consultancy run by Nia Lock, who is both a business consultant and a developer.
Her clients may choose to receive guidance and carry it out themselves, or hand the work over to be done for them. Nia serves online and physical businesses around the world, working remotely from Madrid.
What it packs
- Organic search growth through SEO
- Paid growth via Google Ads campaigns
- Bespoke website design and build
- Ticketing systems for customer support
- Integrations that bring AI into support
- Self-serve knowledge bases
- Handling of crises and disputes
- Tailored apps, platforms and automation
Pricing
Pricing model: Paid
One click to follow The Support Queen. Their milestones, product news and founder stories then reach you by email.
The Support Queen: raw metrics
The numbers for thesupportqueen.com: Ahrefs Domain Rating and Majestic links, arrows for the shift since last count. Domain Authority, Page Authority and Spam Score by Moz.
- 66 Domain Rating +1 (up) since last check
- 0 Trust Flow no change since last check
- 0 Citation Flow no change since last check
- 0 Referring domains no change since last check
- 0 External backlinks no change since last check
- 1 Domain Authority (Moz) no change since last check
- 11 Page Authority (Moz) no change since last check
Ahrefs Domain Rating counted 6 Nov 2026, last shift 6 Nov 2026. Majestic counted 26 Oct 2026, last shift 26 Oct 2026. Link numbers by Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd. Moz checked 3 Nov 2026, last shift 3 Nov 2026.
The Support Queen: domain under the hood
Open the domain record
Data from the public RDAP record as of 6 Nov 2026, 04:37 UTC.
- Domain age 28 days
- Registered
- Expires
- Registrar NameCheap, Inc.
- DNSSEC Not signed
The Support Queen: after-launch readout
| Measure | At launch, then latest |
|---|---|
| Domain Rating (Ahrefs) | 0 to 66 +66 (up) since launch 2 Nov 2026, then 6 Nov 2026 |
| Domain Authority (Moz) | 1 first measured 3 Nov 2026 |
| Trust Flow (Majestic) | 0 first measured 26 Oct 2026 |
| Referring domains (Majestic) | 0 first measured 26 Oct 2026 |
| Page Authority (Moz) | 11 first measured 3 Nov 2026 |
| Visits sent to its website | 0 |
How many times visitors went from this listing to the business's website, counted by Beast Launches; some browsers and ad blockers hide clicks, so the real count can be higher.
Day 3 since launch. Next receipt: day 30, 2 Dec 2026. We show what changed, not what caused it: many things affect these numbers. Nothing here is estimated.
Launch tips, free to read
Read the free launch playbook: a step-by-step plan for the days before, the day itself and the weeks after.
- The week before
- Launch day
- Launch week
- Later on
Straight answers
What is the scope of your work?
Everything that faces the customer: SEO, Google Ads, web design and development, bespoke apps, support systems, AI integrations, knowledge bases and crisis management.
Is it advice only, or do you carry out the work too?
Both are offered. Nia is able to construct whatever she suggests, whether that means dashboards, workflows, help centres or integrations.
Is AI customer support something you can assist with?
Yes. AI live chat and AI ticketing deal with routine questions, passing difficult or sensitive cases on to a person.
What happens during a consultation?
You talk through where support is causing pain and what a good outcome looks like, and come away with practical ideas. Implementation can be scoped together afterwards.
Which types of business do you take on?
Online and physical alike. That spans a small company swamped by support, a salon or gym wanting its own custom billing or customer-retention app, and large, established names. Past work ranges from PBN.LTD (a major hosting company) to SEO for Vivastreet. I'm based in Madrid and serve clients worldwide, remotely.