HOW TO GET HELP FAST
Use the help button to search, chat with AI, or email our team. We reply in office hours.
Updated
HELP BUTTON HITS EVERY PAGE
Stuck? Hit the help button anywhere on Beast Launches. It gives you three moves:
- Search these help articles yourself.
- Ask our AI assistant live questions.
- Fire a request straight to our team.
If you're signed in, the assistant reads your account—your listings, orders, invoices, claims, notices—and explains what's happening. Why isn't your launch live yet? It'll tell you. It can't change anything and never asks for passwords or card numbers.
REACH A HUMAN
Want to talk to a real person? Use the help button or go to /contact and send a request. You'll get a ticket number by email. We reply by email; just reply to that message if you need to add more.
Or email launch@zinndigital.com direct.
We answer during office hours: Mon-Fri 08:00-20:00 UTC.
WHO'S RUNNING THIS
Beast Launches is operated by Zinn Digital® Ltd, registered in the United Kingdom.
Questions people ask
- Can the AI assistant change my account?
- No. It reads your account to help explain what's happening, but it cannot change anything. It never asks for passwords or card numbers.
- How do I get a ticket number for support?
- Send a request from the help button or /contact. You'll receive your ticket number by email and we'll reply to that same email.
- What hours does the team answer?
- We respond during office hours: Mon-Fri 08:00-20:00 UTC.